ATS Extends Industry Leading MSP Service iTWatch™ to Reseller Partners

Launches Hosted Level Platforms Offering for MSPs

May 16, 2008

CHICAGO, IL -- May 16^th, 2008 – Advanced Technology Services (ATS), a leading provider of IT infrastructure support services, today announced the extension of iTWatch Managed Services out to Managed Service Providers (MSPs). As a certified Level Platforms Hosting Partner, ATS now provides MSPs and resellers with access to Level Platforms’ award winning Managed Workplace® technology delivered via a Software-as-a-Service (SaaS) model, iTWatch Managed Services.  Existing MSPs or resellers looking to enter into managed services can leverage a powerful combination of hosted remote monitoring and management, NOC services and onsite remediation directly from ATS, developed around their customer’s unique needs.

Advanced Technology Services' goal is to help resellers lower their cost of delivering a high performance IT experience to their end customers allowing them to apply a greater portion of their IT budgets on higher value services offered by the reseller.  iTWatch Managed Services augment a reseller’s traditional element-based technology, allowing them to outsource expertise on various IT technologies while still maintaining the customer relationship, critical to a reseller’s success.  

Powered by Level Platforms’ Managed Workplace Hosted, iTWatch is designed exclusively as a managed solution to provide customers with the most cost effective management of their IT infrastructure 24x7.  ATS’ iTWatch provides end-to-end monitoring and management of a reseller’s customer’s IT infrastructure over the Internet, providing extraordinary levels of performance and availability. 

Level Platforms is the market leading remote monitoring and management software vendor with over 2500 partners in 29 countries choosing Level Platforms’ Managed Workplace software to provide remote managed services to their SMB customers.  The hosted offering from ATS allows MSPs to immediately optimize their technical resources and provide superior service to their customers, resulting in improved revenues and profitability.  It also enables the MSP to provide an additional range of fully integrated service offerings by leveraging the extensive collaborative services integration features of the Level Platforms product. 

“Teaming with LPI has allowed ATS to build a premier managed service offering, iTWatch Managed Services.  Level Platforms has the knowledge, technical support and platform to support our short and long term service goals,” commented William Stuckert, Vice President of IT Support Services for ATS.  “Our partnership with Level Platforms allows ATS to be at the forefront of new technologies for our clients.”

 “Our hosted SaaS software solution adds value to the very extensive and proven ATS offering by allowing full integration of the reseller into the value chain,” said Peter Sandiford, CEO for Level Platforms. “As a certified Hosting Partner, ATS now has the ability to augment their offering to extend managed services out through the channel while providing unique services that add value to their offering.”

For more information on the ATS offering and iTWatch, visit http://www.atsmanagedservices.com/.

About ATS

Founded in 1985, Advanced Technology Services, Inc. (ATS) leads the industry in delivering innovative IT solutions through an award-winning remote monitoring service, iTWatch™ Managed Services.  iTWatch manages and supports data, networks, onsite technicians, disaster recovery, patch management, help desk and much more in efforts to assist IT providers in servicing their small, mid-sized and global enterprise clients.   ATS employs over 2,300 people across the US and Mexico.  ATS IT Solutions is headquartered in Hoffman Estates, IL.  For more information please visit www.atsmanagedservices.com.

About Level Platforms
Level Platforms is the leading provider of managed services software for IT solution providers servicing small and mid-sized end customers through its award-winning remote monitoring and management software, Managed Workplace. Managed Workplace provides everything a managed services provider needs to remotely monitor and manage their end customers' IT networks through a single web-based central dashboard. For more information, visit Level Platforms at http://www.levelplatforms.com/

Media Contacts

Advanced Technology Services

Jill Deiss
Advanced Technology Services
Tel:  309.693.4061
jdeiss@advancedtech.com
www.advancedtech.com

Level Platforms

Carolyn Miyazaki
Level Platforms
Tel: 613-232-1000, extension 183
cmiyazaki@levelplatforms.com
http://www.levelplatforms.com/