Partner Program

Partner Development Manager

Getting started with managed services requires much more than just purchasing a technology solution.

Every partner of Level Platforms is assigned a dedicated lifetime Partner Development Manager (PDM). Your PDM understands the business drivers of value to our partners and will guide you through this process supporting you in the development, implementation and execution of a successful managed services business plan.

Building a successful managed services business requires more than software.

Every Level Platforms partner is assigned a dedicated lifetime Partner Development Manager (PDM). Your PDM understands the business drivers of value to our partners and will guide you through every step of the process from planning, development to implementation and ongoing evolution of a successful managed services business.

Within 48 hours of signing up with one of our starter packages, all new Level Platforms partners receive a phone call from their dedicated PDM to schedule an "introductory meeting". The goal of this first conference call is to learn more about:

1. Your business background and goals
2. Your current business baseline and profile
3. Your objectives and expectations related to managed services

Upon completion of the first call, your PDM will:

1. Outline an implementation plan for their go-to-market strategy.
2. Register your company for technical training.
3. Review the resources available for ongoing support from our partner portal.

The PDM will also introduce you to your technical support specialist (TSS) as well as access to our training team.

Your PDM becomes an extension of your own organization as a consultant and sounding board for new ideas, the “go to” person to understand and promote your product development priorities as well as ensure that new features that we develop can be integrated into your business. The PDM is the focal point for two way communication with Level Platforms that is the basis of our partnership with you as we build our businesses together.