Product

Managed Cloud Services

With Level Platforms Managed Cloud Services, solution providers can now monitor and manage the health of both local infrastructure and Cloud Services from one central web-based console allowing a complete view of the entire computing environment of all their SMB customers.

Feature Overview:

• Much faster proactive remediation of customer application issues based on a single view of the entire IT environment creating a better IT experience and eliminating finger pointing among multiple providers. With Level Platforms Managed Cloud Services the solution provider can quickly determine if the source of an application problem is related to the performance of the Cloud Services provider or the result of issues with the customer’s own network, including router or switch problems, local PC configuration, conflicting bandwidth-heavy applications, etc. and take actions to correct the problems often before the end customer is even aware of the issue.
• Proactively monitor the performance and availability of most SaaS applications
  • Custom polling intervals
  • Support for http and https
  • Support for various industry standards for Web authentication including Basic, Digest, Negotiate, NTLM and Kerberos
• Receive alerts on custom pre-defined Threshold settings
• Pre-defined executive summary reports